Inlay rings, sliders, inlay cuff bracelets, and some earrings and pendents are sealed. When the sealant is applied to the horse hair it darkens the hair and gives the hair a glossy look. You may choose to skip the sealing process, which leaves the hair closer to your horses natural hair color. Unsealed keepsakes are unprotected, and susceptible to damage. We recommend sealing the keepsake.

Absolutely!!  The most horses I have ever combined was 20.

Yes, it can be hard to put the bracelet on with one hand.  The horse hair is stiff and does not lay flat on your wrist when putting it on.  That is one reason I add a big O ring to connect with the lobster claw.  This is how I put mine on:  I lay my wrist down on my bracelet on my leg with the o ring sticking up and then connect the claw to the ring.  Takes a little practice.  If I am in a hurry I just ask my husband to help!!😉

It is VERY HARD for some of us to touch the hair or even look at it after they are gone. If you have lost a horse you know exactly what I am talking about  That is why I give specific instructions to collect hair when they are alive.  It’s so much easier.

No, I use special shampoo and conditioner to clean and preserve the hair. However, if you are mailing your hair from another country, Read this.

Yes! we send any significant leftover hair back to you. Please Note: Our keepsakes are made exclusively with horsehair provided by our clients, taken from their own horses. We do not supply or create items with horsehair that isn’t personally sent to us.

No, I want to make sure you are completely satisfied with your keepsake.  I will send pictures and we will communicate back and forth to make sure you are happy.  After you are satisfied, then you can pay with check, PayPal, Venmo, Zelle, Cash.app, and Check.

Absolutely!!

The turnaround time can vary between 1 to 4 weeks depending on the keepsake being made and if the time period is around holidays.

This is so very common with my customers and people who have lost their precious horses.  This hurt is only understood by a horse lover. You can  place the entire tail in a box or envelope and mail to me.  Or you can have a loved one do that for you.   Totally understand this pain and hurt.

There is a contact me on the website.  When you are ready to mail the horse hair  just contact me and I will send you my address.   You can Email me:  Lisa@MoreThanAHorseKeepsakes.com

There is always a chance this can happen.  Never send all of your hair!  Make sure you check my address carefully and that you have your return address that is correct also.

Please remember the hair is a natural material.  Treat it like you would an expensive piece of jewelry.  I have made every effort to try to create my keepsakes with quality trying to use materials that will last and not tarnish.  Please check out the Code of Care instructions for further info.

We have two studios in the Nashville TN area.  One is in Fairview, TN and the other is in Antioch, TN. 

Yes, we can ship internationally. We can ship via United States Postal Service (USPS) and also via United Parcel Service (UPS). We will lookup the cost to ship to your address, subtract the $5.00 local shipping allowance and add the additional cost to your order.